Appointment & Deposit Policy
We would like to start this topic by thanking our clients! The guests who visit us understand the time and effort put into designing a custom tattoo specifically for you. There is work involved to be prepared before you arrive for your appointment. Some projects require several hours of research and drawing. You are not charged for this service regardless of the amount of time spent on preparation, it is included in the price of your tattoo.
We have built lasting, positive relationships based on mutual respect, we know how valuable your time is and appreciate that you value our time in return.
In advance of our explanation of policy, we thank you for your understanding and cooperation.
This section is to outline the studio policies, answer questions and make sure there are no miscommunications. If you have any additional questions, please speak with your artist directly.
Deposits are required for all appointments. When we put your name into the appointment book for your first tattoo session, we will ask for a deposit of $100 to $300 depending on the size of the piece and the amount of time we book.
Your deposit will be deducted the day that your tattoo has been completed, and will otherwise hold all of your appointment dates. This is important so that the time can be reserved specifically for you. All deposits are non-refundable and non-transferable. The remaining cost of your tattoo must be paid in cash the day of your appointment.
Due to the potential of copyright issues, your artwork will not be sent for viewing prior to your appointment. All artwork will be available on the day of your appointment in person. If you require small alterations, it will be done at that time, free of charge.
Your deposit will serve as a drawing fee if you change your mind about the design that was agreed upon during your initial consultation. This is to ensure the artist is compensated for the work put into preparing your project. Please be sure of what you want before committing to an appointment. If you do have a change of heart, that is fine, after all a tattoo is a lifetime commitment, we will just require a new deposit to move forward with your new idea.
Please be sure to arrive for your appointment on time. If you are unable to arrive on time, be sure to notify us as soon as possible by *CALLING* the studio. (607-898-1024) Emails are not the way to notify us since they are not checked more than a few times a week and are not considered fair notice of your situation. Be courteous of our time and make a call. If you do not call and 15 minutes have passed, your appointment will be considered cancelled and you will forfeit your deposit.
Large scale, multiple session tattoos take commitment by both the artist and the client. Appointments are scheduled every 4 weeks until the project is completed. Please be sure you are prepared to follow through before making this commitment. While rescheduling is discouraged, we understand that sometimes things come up that are out of your control. Rescheduled appointments must be within 4 weeks of the original appointment time or your deposit will be forfeit and you will be required to leave another deposit to continue. Projects that are not continued after a 4 week period will be considered abandoned.
When a client cannot follow through with the scheduled appointment and the deposit is lost, the artist for whom the tattoo was scheduled also loses the balance remaining on that tattoo. Tattoo Artists work by commission and if no work was done on a given day, that artist does not receive pay. Rescheduling does not make up for the lost wages since that day cannot be recovered. If you decide to not get tattooed, after scheduling the appointment and giving the deposit, the deposit is then given to the artist to compensate for the time spent on email exchange, consultation, working on drawing the tattoo and potentially losing the chance to work on other clients while holding that time open for you. We have found that over a decade of business, and multiple policies along the way, regarding deposits, this is the fairest policy for both artists and clients alike. In essence, we share the loss if you cannot make your scheduled date. There will be no exceptions to this policy.
Additionally, the deposit will be forfeit if:
- No call / No show
- You give the shop less than 72 hours notice to reschedule the appointment.
- You reschedule the appointment more than once.
- 7 days pass without a rescheduled appointment.
After your tattoo is completely healed (usually 4 weeks) if you believe your tattoo requires a touch up, you must contact the shop to schedule within two months of your original appointment date. Requested touch ups after a two month period will be charged no less than current shop minimum.
If you have any other questions or concerns, or would just like more information, give the FAQ page a read. This page goes over some of the most common questions and may be helpful. If you do not find what you are looking for, feel free to contact the studio.